Corporate Responsibility
OUR COMPANY POLICY
To prioritize customer satisfaction and provide safe and high-quality services while ensuring minimal environmental harm and maximum benefit,
• To respect human rights and comply with all related legislation and agreements, treating all our guests and employees equally without discrimination based on race, color, gender, religion, opinion, age, social and marital status, family background, physical or mental disability, or sexual orientation,
• To fully comply with all legal regulations and requirements we have accepted as compliance obligations in all areas of our operations through the participation of our employees,
• To continuously identify and improve risks and opportunities at the highest level in all our processes, including Customer Satisfaction, Food Safety, Sustainable Tourism, Environmental Risk Management, and Occupational Health and Safety,
• To raise awareness among our employees by providing training related to all these processes,
• To continuously monitor and reduce the use of energy and water resources without affecting guest satisfaction,
• To minimize waste at the source, ensure the recycling of generated waste, reduce environmental impacts during disposal, and adopt the philosophy of zero waste and waste recovery,
• To procure our needs from local vendors to reduce carbon footprint and support local community development while creating awareness for better production practices,
• To encourage our suppliers and business partners to improve their environmental performance and engage effectively in the life cycle approach by promoting green economy principles,
• To protect and support the promotion of the historical and cultural heritage of our destination in collaboration with local communities and businesses,
• To minimize the negative impacts of tourism on the environment and cultural heritage while maximizing sustainable development in tourism,
• To engage in activities that support the principle of sustainable development, and to give importance to risks and opportunities related to issues that will affect future generations, such as mitigating the impacts of climate change and preserving biodiversity,
• To ensure that animals live appropriately in their natural environment as per the Animal Protection Law,
• To prevent adverse environmental impacts from our activities, reduce air, water, and soil pollution and noise through effective solutions based on the best available technologies,
• To stand against negative issues such as sexual abuse, corruption, and discrimination,
• To take necessary measures to prevent our employees from being subjected to psychological harassment, organize awareness training on this issue, pay attention to the protection of privacy and personal life, handle false accusations sensitively, and fully comply with relevant legislation.
We, as Balmy Hotels, commit to these principles.